Careers at Nutmeg

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We love creative thinking. We embrace enthusiasm. We champion innovation. We make a difference.

Your future at Nutmeg

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

Ops team

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Engineering

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UX and product

Nutmeg UX and product video thumbnail

Your future at Nutmeg

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We're growing

Position expires on 22nd September 2017


The role in a nutshell:

We are in the process of expanding our core platform team to build out our award-winning web and investment management platform. This project will maintain Nutmeg’s ability to be a leader in the FinTech sector when it comes to the way we build technology. We want Engineers who are as excited as we are about been in a team that pushes boundaries and continues to be the rule breaker of the FinTech sector.

As a DevOps Engineer, you will be responsible for looking after the heart of what makes Nutmeg the company it is. You’ll be heavily involved with all our technical infrastructure, from designing, monitoring and metrics through to building infrastructure and CI/CD tools.

Our team run a cutting-edge AWS-based environment, and want stay at the forefront of technical innovation. We need people who are passionate about technology and understand that testing and quality is the responsibility of the entire tech team and are equipped to take the lead and display their super powers by writing brilliant code and simply get stuff done at a fast pace.


What you’ll need to do:

  • Proven experience of building and managing continual automation / deployment / delivery environments.
  • Experience running infrastructures on cloud platforms, appreciation for their failure modes, and a good understanding of network concepts and fundamentals.
  • Excellent systems and database experience, with an understanding of the challenges involved in designing and building distributed/microservice environments.
  • Strong coding skills - especially in Go and Python.
  • Security focused, best practices, implementation
  • AWS, Mesos/Marathon, Docker, Terraform, Prometheus, Linkerd
  • 7+ years’ industry experience.
  • A willingness to learn new things and experiment with new technologies.
  • A passion for metrics and data-driven decision making.


What we're looking for:

We want people who care about doing automation the right way, building fully containerised environments, and integrating orchestration frameworks. We want people who can help us solve unsolved problems, and work as part of a highly skilled team to build great things.

We need you to care deeply about performance and availability. You will need a deep understanding of latency, and how to use metrics and data to make informed decisions.

We want Engineers who understand infrastructure at a deep level and can also write high quality, maintainable and well-tested code.

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then focus on working out what the root cause of the issue is and work effectively to make sure we fix it properly.


How to apply:

Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we're looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

How to apply:

Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we're looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

How to apply:

Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

Overview of role:

We are looking for someone to provide professional, high quality, front line customer-focused support. You will be responsible for dealing with all customer queries in relation to our services, focusing primarily on customers who need help navigating our website or understanding how their money is invested. You will be delivering a service to meet the individual needs of all customers and wherever possible resolving queries at first point of contact, or finding the answer and getting back to the customer.


What you'll need to do:

As our CS Representative, your main responsibilities are to answer inbound enquiries using email, Nutmail, webchat and telephone from prospective and existing customers in relation to Nutmeg and its products and services.

You will need to take ownership for all enquiries that can’t be resolved immediately, giving customers updates regularly on progress to prevent repeat follow ups - logging all interactions efficiently via the customer contact logging software while taking an active role in talking customers through our proposition and seeing them through to conversion and the on boarding processes.

You’ll need to be proactive in acquiring knowledge from within the business and externally / from the industry to maintain an informed high quality customer experience. During your interaction with customers you will need to present in a mature, professional manner and really understand their needs and questions and at times empathise when things do not go as well as our customers had hoped - and escalating to management when needed.

Along with taking inbound enquiries, you will need to proactively make outbound calls to customers who have stalled during the sign up and on-boarding process - offering further assistance, providing additional information and asking if they have further queries.


What we are looking for:

Attitude & aptitude are as important as experience – Nutmeg is a dynamic business where talented people who fit naturally with our culture can thrive. We’re looking for a true customer advocate who always thinks about the impact action or inaction may have on our customers.

  • Customer Support / Services experience
  • Financial Services experience
  • Strong problem solving and decision making skills
  • Flexible approach to working hours – you will be required to work on weekends and public
  • holidays during peak periods
  • Ability to engage and a genuine desire to help customers
  • Emotional intelligence with the ability to empathise and build rapport
  • Ability to manage relationships – customers, team members and Executives

Qualifications:

  • Degree educated and Investment/wealth management experience is highly desirable but not essential
  • Financial qualification (or be willing to progress towards one if made permanent) is desirable

Inside the Nutmeg Shell

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat- structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us.

As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?


Join a well-funded high-growth business:

  • Growing by hundreds of customers per week
  • Listed as “one to watch” in the Times Top 100 Small Businesses
  • On track to become a top 10 wealth manager in 2017
  • Subscribe to Women in Finance - Women make up over 40% of our leadership team.
  • Stonewall Diversity Champion
  • Series D fundraise completed in 2016, raising over $50m to fuel accelerated growth
  • Founded in 2012 by Nick Hungerford and William Todd
  • Led by Martin Stead, CEO
  • Backed by an impressive array of shareholders who have collectively invested more than £70m, and have been integral to the success of digital giants such as Skype, Hotmail, Facebook, Overture, Klarna & Baidu. To name a few:
    • Asset management firm Schroders
    • Venture capitalists Balderton Capital and Pentech
    • Angel investors including Charles Dunstone, Nigel Wray and Sir Victor Blank
    • Leading Hong Kong financial advisory firm Convoy Financial Holdings
    • Taiwan's second largest bank Fubon

How to apply:

Email your resume & cover Letter to csrecruitment@nutmeg.com


Applications that don’t have a resume will not be considered.

One to watch 2017 Stonewall diversity champion logo Women in finance charter logo

We aim to hire our people through direct sourcing methods. When we do need assistance we partner with a small group of agencies who have signed to our terms and conditions, therefore we do not accept speculative CV's and will not be liable to agency fees.

Your future at Nutmeg

We want people who want to make a difference. Does this sound like your kind of place? Take a look at our diversity page. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity.

Benefits in a Nutshell


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    Share options for all Nutmeggers

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    25 Days Core Holiday

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    Christmas Eve & New Year’s Eve holiday

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    Employee Discounts on Nutmeg Products

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    2 paid community leave days

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    Private Healthcare from day 1

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    Additional Parental & Maternity Leave

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    Flexible Working

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    Professional Development and Study Leave

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    Life Insurance from day 1

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    Social Committee

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    3% employer pension contribution

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    Childcare Vouchers

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    Birthday holiday day off

Staff jono circle

Jono Hey

Head of User Experience

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"It's great to work at a company where we can make a real difference to our customers' lives, and one that cares above all about doing the right thing for our customers. That runs through every part of the business."

Staff blerina circle

Blerina Kapllani

Software engineer

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"As an engineer I'm encouraged to bring change through cutting-edge technologies and to develop myself as the company grows"

Staff alex circle

Alex Longton

Portfolio manager

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"This company is a breath of fresh air within the wealth management industry.
We are continually monitoring our portfolios, striving to be the best for our clients and it is most enjoyable to see the results."