Careers at Nutmeg

At Nutmeg, we want people who want to make a difference. We embrace enthusiasm. We love creative thinking. And we champion innovation.

We're growing


Careers

The role in a nutshell:

The Head of Acquisition is responsible for building the Nutmeg customer value proposition and an integrated sales & marketing plan which enables us to acquire new customers, while also being accountable for building and operating the sales channels to deliver new customer wins. This person is key to delivering on Nutmeg’s growth ambitions, and as such this is a critical role in the Commercial Leadership Team, reporting into the Chief Commercial Officer, with a need to work closely with members of the C-Suite and the Nutmeg Board.


What you’ll need to do:

  • Customer Value Proposition definition & optimization, ensuring a winning customer offer that wins high value customers to maximize both customer account and revenue growth.
  • Pricing Strategy to deliver on this CVP, including customer base mix modeling, planning ad forecasting (partnering with Finance and head of Customer Value)
  • Overall Customer and AUM Forecasting, partnering with Head of Customer Value and Finance.
  • Acquisition Channels Planning & Management, encompassing: Digital Performance Marketing, Affiliates & Aggregators, Offline Direct Acquisition Marketing (running the planning and performance; and briefing content / creative to the Marketing Communications team to execute), New partner / channel development, including commercial negotiations, partnering with Product / Ops to deliver where new functionality / build is required
  • Partnering with the Product Team to ensure a seamless and effective customer experience through the acquisition journey, optimised to maximixse conversion / sign-up
  • Test & Learn / Reporting / Analytics
  • Overall Team Budget Setting / Planning, working in collaboration with Finance.

How you’ll be measured:

  • Customers Wins
  • Average AUM / customer in first 3 months
  • Overall Cost Per Acquisition
  • User Registrations (hot prospects)

What we are looking for:

  • A highly numeric and analytical individual who is able to flex between big picture and detailed analysis, able to get under the skin of data to draw out meaningful, actionable and astute insight to drive brilliant business decisions.
  • A strategic thinker who is able to ask the questions, quickly analyse data, and draw conclusions to drive the business forward. Must be able to imagine new possibilities and ways of doing things.
  • A planner who is able to coordinate and lead teams, cross functionally, to deliver on the acquisition plan.
  • A Test & Learn Mindset – the successful candidate will be able to build robust test & learn plans across acquisition channels, and will be fleet of foot in order to quickly adapt to learning and a changing environment to optimise performance.
  • Digital Performance Marketing experience.
  • Customer focus and a grounding in qual & quant research methodologies.
  • Advtangeous to have an interest in, and understanding of, the Investments markets.
  • Experience of working in a highly-regulated environment.
  • Education to degree level or above in a top university.

Inside the Nutmeg shell

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat-structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us. As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?


Join a well-funded high-growth business:

  • Growing by hundreds of customers per week
  • Listed as “one to watch” in the Times Top 100 Small Businesses
  • On track to become a top 10 wealth manager in 2017
  • Subscribe to Women in Finance - Women make up over 40% of our leadership team.
  • Stonewall Diversity Champion
  • Series D fundraise completed in 2016, raising over $50m to fuel accelerated growth
  • Founded in 2012 by Nick Hungerford and William Todd
  • Led by Martin Stead, CEO
  • Backed by an impressive array of shareholders who have collectively invested more than £70m, and have been integral to the success of digital giants such as Skype, Hotmail, Facebook, Overture, Klarna & Baidu.

How to apply

Applications Close: Sunday, 26th March 2017
How to Apply: Email your CV & Cover Letter to veronique@nutmeg.com
Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we are looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

Inside the Nutmeg shell

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat-structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us. As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?


Join a well-funded high-growth business:

  • Growing by hundreds of customers per week
  • Listed as “one to watch” in the Times Top 100 Small Businesses
  • On track to become a top 10 wealth manager in 2017
  • Subscribe to Women in Finance - Women make up over 40% of our leadership team.
  • Stonewall Diversity Champion
  • Series D fundraise completed in 2016, raising over $50m to fuel accelerated growth
  • Founded in 2012 by Nick Hungerford and William Todd
  • Led by Martin Stead, CEO
  • Backed by an impressive array of shareholders who have collectively invested more than £70m, and have been integral to the success of digital giants such as Skype, Hotmail, Facebook, Overture, Klarna & Baidu.

How to apply

Applications Close: Sunday, 26th March 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com
Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we are looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

Inside the Nutmeg shell

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat-structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us. As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?


Join a well-funded high-growth business:

  • Growing by hundreds of customers per week
  • Listed as “one to watch” in the Times Top 100 Small Businesses
  • On track to become a top 10 wealth manager in 2017
  • Subscribe to Women in Finance - Women make up over 40% of our leadership team.
  • Stonewall Diversity Champion
  • Series D fundraise completed in 2016, raising over $50m to fuel accelerated growth
  • Founded in 2012 by Nick Hungerford and William Todd
  • Led by Martin Stead, CEO
  • Backed by an impressive array of shareholders who have collectively invested more than £70m, and have been integral to the success of digital giants such as Skype, Hotmail, Facebook, Overture, Klarna & Baidu.

How to apply

Applications Close: Sunday, 26th March 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com
Applications that don’t have a CV will not be considered.

The role in a nutshell:

As our new Head of Compliance and Risk you will be responsible for ensuring that Nutmeg has an effective compliance and risk management approach with a robust strategy, monitoring, challenge and assurance.

Using strong strategic, relationship and technical skills, you will work closely with the Board, Executive team and staff at all levels to continue Nutmeg’s approach to meet the demands of a developing and dynamic business.

The Head of Compliance and Risk will drive the compliance and risk strategy, structure and processes and lead its execution. You will partner with the business to achieve the compliance goals, and will have a significant role in the running of the business, while maintaining the necessary independence to provide effective and insightful challenge.

As Nutmeg sits within the financial services, our Head of Compliance and Risk must be an Approved Person for Nutmeg and the key point of contact for dealing with the FCA.


What you’ll need to do:

  • Ensure that an effective risk and compliance policy and control framework is in operation across the Nutmeg business, working with the Executive team and Board to ensure buy-in, engagement and implementation across the business
  • Provide challenge and advice to the Board, the Executive team and staff on compliance and risk management matters including, but not confined to, financial promotions, product design and development, complaints, AML and financial crime, client money, treating customers fairly, conduct and operational risk
  • Provide relevant compliance and risk reporting and management information, consistent with the Nutmeg’s governance to the Executive team and Compliance and Operational Risk Committee.
  • Manage Nutmeg’s relationship with the FCA and other relevant regulators, acting as the key point of liaison with them
  • Establish and maintain an effective second line compliance and risk monitoring programme with the inputs, the evaluations, reporting and alerts to ensure effectiveness and practical relevance
  • Lead the process of establishing and maintaining Nutmeg’s Risk appetite, advising the Executive and Board on risk tolerance, developing an approach to establishing and maintaining this and reporting to the Board on Nutmeg’s performance against Risk Appetite
  • Manage, develop and lead the Compliance team
  • Design, monitor and oversee an effective anti-money laundering and financial crime framework, including policy maintenance, training, monitoring and reporting
  • Oversee and document Nutmeg’s internal capital adequacy assessment process, providing an informed decision on the appropriate capital level
  • Report to the executive team and Board on key risks, issues and actions taken, ensuring that concerns and recommendations are clearly and concisely articulated so that appropriate action can be taken as necessary
  • Own and manage Nutmeg’s Compliance and Code of Ethics Manuals, ensuring that appropriate communication and engagement is in place to maintain awareness and use of these
  • Select compliance training that key roles and all staff are required to undertake
  • Work with the People & Talent team and line management to ensure that compliance training and CPD is completed within regulatory guidelines
  • Monitor regulatory developments to ensure that change initiatives are addressed by stated deadlines
  • Consult and advise management on business and corporate processes to promote compliance
  • Ensure that all regulatory reporting and notifications (e.g. via Connect/GABRIEL) are made as required
  • Ensure conflicts of interest are recorded and lodged as required

What we are looking for:

The successful candidate must be an experienced and accredited Compliance manager within an FCA regulated environment. Experience of working with senior internal stakeholders, the FCA and the ability to challenge robustly and take an objective view combined with strong practical knowledge of applying compliance and risk management is essential to this role.

We’re looking for someone with a strategic mindset and strong leadership skills. You will have had experience in balancing the collaboration required to work with a business to develop its compliance vision and strategy, with the ability to inspire confidence and challenge independently and thoughtfully. To be successful in this role you will need to be a strong team player, have the ability to overcome resistance and drive cross-functional change and relationships to get things done. We need a self–starter and results focused Head of Compliance and Risk who has the desire to drive continuous performance and make a difference.

As our Head of Compliance and Risk you will need to be able to operate strategically and at a practical working level including having experience of and skills in:


Required:

  • Working in an FCA regulated environment with respect to compliance, risk management and anti-money laundering and financial crime and be an Credited Approved Person
  • Holding a controlled function, or have the relevant experience and necessary qualifications to be approved by the FCA for a CF10 and CF11 position
  • Strong knowledge of the FCA’s requirements, its Rules, Handbook and the thinking and intent of the FCA in judgment based issues
  • The identification, management, monitoring and mitigation of risk, including the undertaking of credible risk assessments and the presentation of insights and conclusions arising
  • Understanding of what is required to ensure all promotions and marketing are compliant
  • Managing interactions with the FCA and other regulators at all levels, including senior level
  • Knowledge of capital adequacy and ICAAP calculation procedures and requirements
  • Building effective staff compliance and risk training and development
  • Managing relationships and people, both directly in a small Risk and Compliance team, and indirectly across the business.
  • Developing and implementing an effective approach to the establishment, maintenance and monitoring of Risk Appetite and risk tolerance
  • Putting in place and maintaining robust policy and control frameworks
  • Developing, maintaining and implementing an effective compliance and risk strategy
  • Exercising judgment and managing ambiguity with judgment based and often unspoken FCA dynamics
  • Credibility at Board, senior executive and working level
  • Speaking out and providing necessary but insightful and constructive challenge at all levels of the business
  • Providing challenging oversight of how the business is operating in a manner which meets the FCA’s regulatory requirements

Desirable:

  • Wealth management and the oversight of client money and assets is desirable but not essential
  • Degree qualified is desirable, but not essential

Inside the Nutmeg shell

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat-structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us. As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?


Join a well-funded high-growth business:

  • Growing by hundreds of customers per week
  • Listed as “one to watch” in the Times Top 100 Small Businesses
  • On track to become a top 10 wealth manager in 2017
  • Subscribe to Women in Finance - Women make up over 40% of our leadership team.
  • Stonewall Diversity Champion
  • Series D fundraise completed in 2016, raising over $50m to fuel accelerated growth
  • Founded in 2012 by Nick Hungerford and William Todd
  • Led by Martin Stead, CEO
  • Backed by an impressive array of shareholders who have collectively invested more than £70m, and have been integral to the success of digital giants such as Skype, Hotmail, Facebook, Overture, Klarna & Baidu.

How to apply

Applications Close: Sunday, 26th March 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com
Applications that don’t have a CV will not be considered.

Feel good about your Nutmeg future

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity. We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives. We want people who want to make a difference. Does this sound like your kind of place?

Benefits in a Nutshell


  • Share options for all Nutmeggers

  • 25 Days Core Holiday

  • Birthday holiday day off

  • Christmas Eve & New Year’s Eve holiday

  • Employee Discounts on Nutmeg Products

  • 2 paid community leave days

  • Private Healthcare from day 1

  • Additional Parental & Maternity Leave

  • Flexible Working

  • Professional Development and Study Leave

  • Life Insurance from day 1

  • Social Committee

  • 3% employee pension contribution

  • Childcare Vouchers

More about working at Nutmeg

Reasons to work for Nutmeg

We’re a diverse team of fun, genuine, smart people with a common mission to shake up financial services and change the way people manage their money in an intelligent easy way.

A fintech leader located in Vauxhall, London, we work in a modern, open plan office. We use cutting edge technologies and development tools like Mesos and Docker. We brainstorm and work with whiteboards and post-its and collaborate across the entire business to do our jobs – awesomely. We’d say we’re similar to a typical tech company: casual, flexible, agile, flat-structured and fast-paced. All while making sure we maintain professional (FCA-regulated) standards in everything we do.

We’re passionate and motivated and take pride in providing a great experience for our customers and empowering generations of investors. We want like-minded people to join us. As a Nutmegger, you’ll be part of a tightknit, hard-working, innovative team at the top of their game, facing new challenges every day.

How to apply

Send your CV to hireme@nutmeg.com