Careers at Nutmeg


We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

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Your future at Nutmeg

We champion our Nutmeggers by providing opportunities for growth, always listening to their ideas and treating everyone equally. We reward our people with great benefits, learning & development and career advancement opportunities, share options and competitive salaries.

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We're growing


The role in a nutshell:

While managing a team of 3, the Interim Head of Communications is responsible for developing and implementing a strategic communications strategy while managing the direction for all aspects of communication including PR, content and social, while also being accountable for brand management - ensuring effective positioning of the Nutmeg brand. You will be responsible for promoting Nutmeg’s reputation and brand through integrated campaign ideas aligned to Nutmeg’s strategic objectives and that resonate with our target audience.

The Head of Communications is a key leader in managing the reputation and raising awareness of Nutmeg, and as such this is a critical role in the Commercial Team, reporting into the Chief Commercial Officer, with a need to work closely with the Board, CEO and other executive team members.


What you’ll need to do:

  • Create a thought leadership platform ensuring something distinctive to say that takes Nutmeg beyond what is generic to online investing
  • Be a senior counsel to members of the Executive Team making sure they are briefed ahead of media interviews and speaking events
  • Test & Learn / Reporting / Analytics
  • Overall Team Budget Setting / Planning
  • Manage a team of 3 – PR Manager, 1 Content Manager & Marketing Exec

What we're looking for:

We’re looking for a specialist communications professional to ensure Nutmeg’s reputation, messaging, positioning and stories are communicated consistently and to relevant audiences.

  • Experience with ATL activity, agency RFPs and brand messaging
  • A creative mind-set with experience in generating insightful content for use across multiple communications channels
  • An ability to distil and communicate complex topics simply with conviction
  • A strategic thinker who asks the “right” questions
  • An ability to analyse data (quickly) & draw conclusions to drive Nutmeg forward
  • Be an experienced team leader (cross functionality)
  • Proven ability to deliver on communications plan
  • Track record in media relations - specifically in crisis media handling at a senior level
  • Advantageous to have an interest in, and understanding of, the investments markets
  • Experience of working in a highly regulated environment

How to apply:

Applications Close: Sunday, 11th June 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

The role in a nutshell:

As we continue to shake up the investment world, Nutmeg is looking for smart, curious people experienced in product development who are passionate about building fantastic online and mobile investment solutions.

Your main responsibilities will revolve around managing one of Nutmeg’s products and becoming an expert on the customer needs, commercial outcomes and market landscape. You’ll be in charge of identifying future product opportunities that are in line with our strategy and goals. You’ll be a key link between Product, Engineering and other teams within Nutmeg. You’ll be in charge of driving the successful execution of your projects as well as monitoring the impact of once in production.

Nutmeg’s Product Manager are agile Product Owners / Managers. While there are other similarly named positions in financial companies, the nature of this role is more focused on managing software development products. To be successful you must have experience managing software development products in a fast-paced agile environment.


What you’ll need to do:

Product functions

  • Become the voice of the customer – be an expert on quantitative and qualitative insights
  • Take responsibility for the product backlog for your assigned products and define the right priorities
  • Involve critical stakeholders in the planning of new projects
  • Develop requirements documentation, use cases and acceptance criteria for new product features
  • Communicate team status and key milestone achievements
  • Partner with team leads and management to conduct regular reviews – constantly seeking to improve processes and eliminate outdated practices and processes

Interaction with Engineering

  • Support and motivate the Engineering teams with clear and achievable deliverables
  • Remove the noise from Engineering, do everything possible to keep them focused
  • Participate in daily stand-ups, planning meeting, retrospectives
  • Collaborate with developers and testers to ensure set tasks are delivered
  • Balance business and technical objectives and translate these as clear priorities for the Engineering team

Interaction with Stakeholders

  • Create and maintain a positive working environment by building strong relationships with teams and management
  • Be an escalation point on scope - always acting in the interests of our customers while balancing the needs of each department
  • Be the glue among departments, translating ideas & concepts into technical or layman’s terms
  • Demonstrate solutions to key stakeholders where required

What we're looking for:

  • Proven experience working in an agile environment, working in short sprint timeframes
  • 5+ years of product management experience, preferably in a tech start-up or small company
  • Alternatively, track record of working with software engineers to create great things
  • 1-2 years of mobile product management experience are a plus
  • Proven ability to get things done
  • Clear and effective written and verbal communication
  • Effective stakeholder wrangling
  • Excellent analytical skills
  • Ability to thrive on uncertainty
  • The ideal candidate should have a strong idea about how Nutmeg can empower an entire nation of people to establish great financial habits
  • Previous experience might include roles as a product owner, business analyst, or a leader in an entrepreneurial adventure

Qualifications:

Bachelors Degree in Business, Economics, Maths, Engineering or Computer Science field. Masters degree is a plus


How to apply:

Applications Close: Sunday, 11th June 2017
How to Apply: Email your CV & Cover Letter to productmanager@nutmeg.com


Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we're looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

How to apply:

Applications Close: Sunday, 11th June 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

The opportunity in a nutshell:

On the back of our successful fundraising, we are investing heavily in our core platform and products. We’re hiring high volumes of Developers and Engineers.We want to change the way Investments are done, we feel that for too long consumers have been left in the dark with organisations charging high fees, making things tough to understand and creating a system where only the wealthiest benefit. We don’t think this is good enough and we want to bring the power back to you.

Nutmeg has enjoyed incredible success since its public launch in 2012 and our growth continues at an explosive pace. We are in the process of expanding our award winning web and investment management platforms and are looking to enhance our team with the addition of a Software Engineer to work in the Delivery team primarily working with Java using leading technologies such as Mesos and Docker!

This is a fantastic opportunity for a Software Engineer to join a progressive environment, to be a part of a growing company which can offer development and exposure to greenfield projects.

This is a challenging role with great rewards.


What we're looking for:

We want to work with people who understand that, along with the power to deliver lots of new features to our customers on a daily basis, comes the responsibility to ensure that we have built solid, well-tested, reliable code that is easily monitorable and measurable by our operations team.

We work together in cross-functional teams (Engineering, ops and product) and co-own product delivery end-to- end. We believe in autonomy and giving people the opportunity to come up with new ideas to help us drive the business forward. We feel that the best Software Engineers (and the ones we want to work with) are self-starters who can work well as part of a larger team and who can build enthusiasm and empower the team with their ideas, making sure their goals work for everyone (not just focusing on current or short term goals).

We understand that things can occasionally go wrong and we want to work with people who can calmly deal with the immediate crisis; are happy to get stuck in to help fix the issue at hand and then work out the root cause and effectively deal with it.


Our Engineers must have:

  • Commercial experience in Java or equivalent
  • Experience working in a continuous automation / deployment / delivery environment
  • Worked on web / online organisations
  • Good understanding of APIs and REST
  • Experience with Git or other similar distributed SCM systems
  • Strong bias in test-driven development and automation (unit, feature, integration and regression)
  • Excited about the opportunity to make quality a first order primitive of our system and product delivery process
  • Exposure to building applications on cloud platforms, familiarity with AWS
  • Knowledge of how to work on a *nix desktop environment (OS X, GNU/Linux) and be familiar with the terminal
  • Passion for technology and really care about how we can use it to improve our customers’ financial wealth opportunities. We want to make our customers rich!
  • Team player attributes and is willing to stand up and put forward ideas
  • A curiosity about new ways of working and easily adjustable to different approaches and idea

How to apply:

Applications Close: Sunday, 11th June 2017
How to Apply: Email your CV & Cover Letter to hireme@nutmeg.com


Applications that don’t have a CV will not be considered.

The role in a nutshell:

We're looking for someone to provide professional, high quality, front line customer-focused support. You will be responsible for dealing with all customer queries in relation to our services, focusing primarily on customers who need help navigating our website or understanding how their money is invested. You will be delivering a service to meet the individual needs of all customers and wherever possible resolving queries at first point of contact, or finding the answer and getting back to the customer.


What you’ll need to do:

As our CS Representative your main responsibilities are to answer inbound inquiries using email, Nutmail, webchat and telephone from prospective and existing customers in relation to Nutmeg and its products and services. You will need to take ownership for all inquiries that can’t be resolved immediately, giving customers updates regularly on progress to prevent repeat follow-ups - logging all interactions efficiently via the customer contact logging software while taking an active role in talking customers through our proposition and seeing them through to conversion and the on boarding processes.

You’ll need to be proactive in acquiring knowledge from within the business and externally / from the industry to maintain an informed high-quality customer experience. During your interaction with customers you will need to present in a mature, professional manner and really understand their needs and questions and at times empathise when things do not go as well as our customer had hoped - and escalating to management when needed.

Along with taking inbound enquirers, you will need to proactively make outbound calls to customers who have stalled during the sign-up and on-boarding process - offering further assistance, providing additional information and asking if they have further queries.


What we're looking for:

Attitude & aptitude are as important as experience – Nutmeg is a dynamic business where talented people who fit naturally with our culture can thrive. We’re looking for a true customer advocate who always thinks about the impact action or inaction may have on our customers.

  • Customer Support / Services experience
  • Financial Services experience
  • Strong problem solving and decision making skills
  • Flexible approach to working hours – you will be required to work on weekends and public holidays during peak periods
  • Ability to engage and a genuine desire to help customers
  • Emotional intelligence with the ability to empathise and build rapport
  • Ability to manage relationships – customers, team members and Executives

Qualifications:

  • Degree educated and Investment/wealth management experience is highly desirable but not essential
  • Financial qualification (or be willing to progress towards one if made permanent) is desirable

How to apply:

Applications Close: Sunday, 11th June 2017
How to Apply: Email your CV & Cover Letter to csrecruitment@nutmeg.com


Applications that don’t have a CV will not be considered.

Your future at Nutmeg


We want people who want to make a difference. Does this sound like your kind of place?

We’re obsessed with customer satisfaction and we strive to deliver services that improve people’s lives.

We’re building a global billion-pound business and we want people who match our ambition, honesty and integrity.

Benefits in a Nutshell


  • Share options for all Nutmeggers

  • 25 Days Core Holiday

  • Christmas Eve & New Year’s Eve holiday

  • Employee Discounts on Nutmeg Products

  • 2 paid community leave days

  • Private Healthcare from day 1

  • Additional Parental & Maternity Leave

  • Flexible Working

  • Professional Development and Study Leave

  • Life Insurance from day 1

  • Social Committee

  • 3% employee pension contribution

  • Childcare Vouchers

  • Birthday holiday day off